Who we are
Suggested text: Our website address is: https://www.ask.nyongesasande.com.
This Privacy Policy describes how Nyongesa Sande Forum (“we,” “us,” or “our”) collects, uses, and protects your personal information in compliance with the Kenya Data Protection Act, 2019. By using our forum, you agree to the practices outlined here.
1. Information We Collect
We collect information that you provide directly and data generated automatically through your interaction with the forum:
- Account Details: Name, email address, and username provided during registration.
- User Content: Posts, comments, and private messages shared on the platform.
- Technical Data: IP addresses, browser types, and device information collected via Google Analytics or cookies to improve user experience.
2. Lawful Basis for Processing
We process your data under the following legal grounds:
- Consent: When you voluntarily register or subscribe to our newsletters.
- Contract: To provide you with access to forum features and manage your account.
- Legitimate Interests: To maintain forum security, prevent spam, and analyze platform performance.
3. Data Sharing and Disclosure
We do not sell your personal data. Your information may only be shared:
- With Service Providers: Trusted third parties (e.g., hosting providers) who help operate our platform.
- For Legal Reasons: If required by law, court order, or to protect our legal rights.
4. Your Rights as a Data Subject
Under Kenyan law, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data where it is no longer necessary.
- Right to Object: Oppose the processing of your data for direct marketing purposes.
5. Data Security and Retention
- Security: We implement technical and organizational measures, such as encryption and password protection, to safeguard your data.
- Retention: We keep your data only for as long as necessary to fulfill the purposes for which it was collected, typically for up to five years for transaction-related communications.
6. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. Any significant changes will be posted on this page with an updated effective date.
Contact Us
For any questions regarding this policy or to exercise your rights, please contact the forum administrator at [email protected].
