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How can I top up Nairobi Expressway ETC and MTC cards?

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(@sande)
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[#76]

Using the Nairobi Expressway has made travel across Nairobi faster and more efficient. However, to enjoy smooth access, you must always keep your ETC or MTC card funded.

If you’re wondering how to top up your card quickly and avoid delays at toll stations, this guide breaks down all the available methods step by step.


Quick Answer

You can top up your Nairobi Expressway ETC or MTC card via USSD (*208#), mobile banking apps, the Moja website, or by visiting service centers.


What are ETC and MTC Cards?

  • ETC (Electronic Toll Collection): Uses an onboard unit (OBU) for automatic toll deductions
  • MTC (Manual Toll Collection): Uses a prepaid card for manual payment

Both are issued and managed by MOJA Expressway Company.


*Method 1: Top Up via USSD (208#) – Fastest Option

This is the easiest method and works for everyone.

Steps

  1. Dial *208#
  2. Select Pay for Nairobi Expressway
  3. Choose Nairobi Expressway
  4. Select Top up ETC or Top up MTC
  5. Enter required details (OBU or card number)
  6. Enter amount
  7. Confirm via M-Pesa

✅ Works even if you are not a bank customer


Method 2: Top Up via M-Pesa on Moja Website

Steps

  1. Visit the Moja Expressway portal
  2. Register or log in
  3. Select top-up option
  4. Enter ETC/OBU or MTC card details
  5. Pay via M-Pesa
  6. Confirm transaction

Method 3: Top Up via NCBA Now App

Steps

  1. Log in to NCBA Now app
  2. Go to Transactions → Bill Payments
  3. Select Expressway Payment
  4. Enter OBU or MTC details
  5. Confirm via OTP
  6. Complete payment

Method 4: Top Up via Standard Chartered App

Steps

  1. Log in to SC Mobile or Online Banking
  2. Go to Payments → Bill Payment
  3. Select:
    • Biller Type: Toll Road
    • Biller Name: Nairobi Expressway
  4. Enter OBU/card number and ID
  5. Confirm and pay

Method 5: Offline Top-Up (Physical Offices)

Visit any Moja Expressway service center:

  • Mombasa Road (City Cabanas Plaza)
  • Lavington (Gitanga Road)

What to do

  • Provide your card/OBU details
  • Pay and receive confirmation

Which Method is Best?

  • Fastest: USSD (*208#)
  • Most convenient: M-Pesa (online)
  • Best for frequent users: Mobile banking apps
  • Best for assistance: Physical offices

Tips to Avoid Delays

  • Always top up before long trips
  • Save your OBU/card details on apps
  • Confirm balance after payment
  • Keep SMS confirmation as proof

FAQ

Can I top up without a bank account?
Yes, use USSD *208# with M-Pesa.

How long does top-up take?
Usually instant or within a few minutes.

What happens if balance is low?
You may be delayed at toll gates or denied access.


Conclusion

Topping up your Nairobi Expressway ETC or MTC card is simple and flexible. Whether you prefer USSD, apps, or in-person service, you can always keep your account funded and enjoy uninterrupted travel.


 
Posted : March 28, 2026 12:13 pm