If you're job hunting or applying for official documents, you’ve likely asked how to apply for a certificate of good conduct in Kenya online. Many applicants get confused about the process, especially the fingerprint step.
The certificate is issued by the Directorate of Criminal Investigations and confirms your criminal record status.
Quick Answer
To apply for a certificate of good conduct, log into eCitizen, select DCI services, fill the application, pay Ksh 1,050, then visit a DCI office for fingerprinting and wait for processing.
Step-by-Step: How to Apply for Certificate of Good Conduct
Step 1: Create or Log in to eCitizen Account
Start online.
- Visit the eCitizen portal
- Create an account or log in
- Use your own personal account
Step 2: Access DCI Services
Find the right service.
- Go to “Get Services”
- Select Directorate of Criminal Investigations (DCI)
Step 3: Start Application
Begin the process.
- Click “Make Application”
- Choose:
- Adult application
- Child application
Step 4: Fill in Your Details
Provide accurate information.
- Select fingerprint location
- Choose a date for fingerprinting
- Enter all required personal details
Step 5: Pay Application Fee
Complete payment.
- Pay Ksh 1,050
- Use M-Pesa or other available options
- Wait for payment confirmation before closing page
Step 6: Print Application Documents
Prepare physical copies.
You will need:
- C24 form (printed both sides)
- Two copies of payment invoice
Step 7: Visit DCI Office for Fingerprinting
Complete biometric step.
- Visit DCI office (e.g., DCI Headquarters or nearest regional office)
- Carry:
- Original ID + photocopy
- Printed forms
- You must appear in person
Step 8: Wait for Processing
Final stage.
- Processing takes about 1–2 weeks
- You’ll be notified when ready
Requirements for Certificate of Good Conduct
- Must be 18 years and above (or birth certificate for minors)
- Valid National ID or Birth Certificate
- eCitizen account
- Payment of Ksh 1,050
Extra Tips and Best Practices
- Use correct personal details to avoid rejection
- Choose a convenient fingerprint location
- Print documents clearly
- Keep payment confirmation safe
- Apply early if needed for a job
Common Mistakes to Avoid
- Using someone else’s eCitizen account
- Not printing required documents
- Missing fingerprint appointment
- Entering incorrect personal details
- Closing payment page before confirmation
FAQs About Certificate of Good Conduct
1. How long does it take to get the certificate?
Usually 1–2 weeks after fingerprinting.
2. Is the certificate required for jobs?
Yes. Many employers require it, especially for government jobs.
3. Can I apply without eCitizen?
No. Applications are done online via eCitizen.
Final Thoughts
Understanding how to apply for a certificate of good conduct in Kenya makes the process smooth and stress-free. While the online steps are simple, don’t forget the physical fingerprint stage.
Apply early, follow each step carefully, and you’ll receive your certificate without delays.
