I wanted to top up my Telkom line using M-Pesa, but I wasn’t sure which paybill number to use or the correct steps. Unlike Safaricom, the process is slightly different, so it can be confusing at first.
If you’re trying to buy Telkom airtime via M-Pesa, here’s a simple guide that shows exactly how to do it.
Quick Answer
To buy Telkom airtime from M-Pesa, go to Lipa na M-Pesa → Paybill, enter 777711, use your Telkom number as the account number, and confirm the payment.
Method 1: Buy Telkom Airtime Using Paybill 777711
Step 1: Open M-Pesa Menu
Go to your M-Pesa menu on your phone.
Step 2: Select Paybill
Choose Lipa na M-Pesa → Paybill.
Step 3: Enter Business Number
Enter 777711.
Step 4: Enter Account Number
Use your Telkom phone number.
Step 5: Enter Amount
Input the amount of airtime you want to buy.
Step 6: Enter M-Pesa PIN
Enter your M-Pesa PIN and confirm.
Step 7: Receive Confirmation
You will receive an SMS confirmation and airtime instantly.
Method 2: Buy Telkom Airtime Using Pesapal Paybill (220220)
Step 1: Open M-Pesa Menu
Go to your M-Pesa menu.
Step 2: Select Paybill
Choose Paybill option.
Step 3: Enter Business Number
Enter 220220.
Step 4: Enter Account Number
Enter:
👉 TELK + your phone number (e.g., TELK07XXXXXXXX)
Step 5: Enter Amount
Input your airtime amount.
Step 6: Enter PIN and Confirm
Enter your M-Pesa PIN and send.
Step 7: Receive Airtime
You will receive your airtime instantly.
Important Things to Know
- Always confirm the paybill number before sending
- Use the correct account number format
- Airtime is credited instantly after payment
Extra Tips and Best Practices
- Save the paybill number for quick use
- Double-check your phone number before confirming
- Keep your M-Pesa PIN secure
- Ensure you have enough balance before transaction
- Use the correct format for Pesapal payments
Common Mistakes to Avoid
- Entering the wrong paybill number
- Using incorrect account number format
- Sending money to the wrong number
- Entering wrong amount
- Not confirming transaction details
FAQ
What is the Telkom paybill number?
The main paybill number is 777711.
Can I buy airtime for another number?
Yes, just enter the other Telkom number as account number.
Is airtime credited instantly?
Yes, it is credited immediately after payment.
Conclusion
Buying Telkom airtime from M-Pesa is quick and easy once you know the correct paybill numbers and steps. Just follow the process carefully and confirm details before sending money.
