I recently needed a CRB clearance certificate in Kenya, especially for a job application, but I wasn’t sure where to start. Many people think CRB clearance means clearing debts, but that’s not true.
If you want to check your credit status and get a certificate, here’s a simple guide to help you.
Quick Answer
To get a CRB clearance certificate in Kenya, register with a licensed CRB (TransUnion, Metropol, or CreditInfo), pay KSh 2,200, and download your certificate online.
What Is a CRB Clearance Certificate?
A CRB clearance certificate confirms your credit status.
👉 It is issued by licensed bureaus regulated by the Central Bank of Kenya.
⚠️ Important:
- It does not clear your debts
- It only shows your credit history/status
Licensed CRBs in Kenya
You can apply through:
- TransUnion Kenya
- Metropol Corporation
- Creditinfo Kenya
👉 Certificate fee: KSh 2,200
Step-by-Step: How to Get CRB Clearance via Metropol
*Step 1: Dial 433#
Dial *433# on your phone.
Step 2: Enter ID Number
Input your National ID number.
Step 3: Pay Registration Fee
Pay KSh 100 via Paybill 220388.
Step 4: Receive PIN via SMS
You will get a PIN.
Step 5: Log in to Metropol Website
Use the PIN to access your account.
Step 6: Select Clearance Certificate
Click on Clearance Certificate.
Step 7: Pay Certificate Fee
Pay KSh 2,200.
Step 8: Download Certificate
Download your CRB clearance certificate.
Step-by-Step: How to Get CRB Clearance via TransUnion
Step 1: Send SMS
Send your full names to 21272 or 21CRB.
Step 2: Register Account
Pay KSh 50 via Paybill 212121.
Step 3: Pay Certificate Fee
Pay KSh 2,200.
Step 4: Send Payment Confirmation
Email transaction details.
Step 5: Receive Certificate
You will receive your certificate via email.
Step-by-Step: How to Get CRB Clearance via CreditInfo
Step 1: Visit CreditInfo Website
Go to the official website.
Step 2: Select Clearance Certificate
Click on Clearance Certificate.
Step 3: Follow Instructions
Complete the process and payment.
Extra Tips and Best Practices
- Ensure your loans are up to date
- Use official CRB platforms only
- Keep payment receipts
- Verify your personal details
- Download and save your certificate
Common Mistakes to Avoid
- Thinking CRB clearance removes debt
- Using unofficial agents
- Entering wrong ID details
- Not confirming payment
- Ignoring credit status before applying
FAQ
How much is CRB clearance certificate in Kenya?
KSh 2,200.
Does CRB clearance mean I have no debt?
No, it only shows your credit status.
How long does it take?
Usually same day or within a few hours.
Conclusion
Getting a CRB clearance certificate in Kenya is simple if you follow the correct steps. Choose a licensed bureau, pay the fee, and download your certificate for use in jobs or financial applications.
