If you run a business in Kenya, having an M-PESA Till number makes it easier for customers to pay you securely. Many business owners want to apply, but the requirements can seem complicated depending on the type of business.
If you’re wondering how to get started, this guide will break down everything in a simple way.
Quick Answer
To get an M-PESA Till number in Kenya, fill the Safaricom application form, submit required documents based on your business type, and apply at a Safaricom shop. Approval takes about 48 hours.
Step-by-Step Guide to Apply for an M-PESA Till Number
Step 1: Fill the Application Form
Download and complete the M-PESA Buy Goods (Till Number) application form.
Ensure all details are accurate and signed.
Step 2: Prepare Required Documents
The documents depend on your business type.
For Individuals:
- National ID
- Application form
- M-PESA registered line
- Recent business receipts
For Businesses (e.g. Sole Proprietor or Company):
- Business registration certificate
- KRA PIN
- ID copies of owners/directors
- Utility bill or business photo
- Bank details (cancelled cheque or letter)
Other entities like NGOs, SACCOs, or partnerships require additional documents.
Step 3: Submit Application to Safaricom
Take your completed form and documents to a Safaricom shop.
They will verify your details and process your application.
Step 4: Wait for Processing
If all documents are correct:
- Processing takes about 48 working hours
Step 5: Receive Your Till Number
Once approved, you will receive your M-PESA Till number.
You can now accept payments from customers using Buy Goods and Services.
Benefits of Having an M-PESA Till Number
- Secure and cashless payments
- Easy tracking of sales
- Improved business records
- Convenient for customers
- No charges for receiving payments
Extra Tips and Best Practices
- Ensure all documents are clear and valid
- Use an active Safaricom line
- Keep your till number visible to customers
- Regularly monitor transactions
- Link your till to a bank account for easy withdrawals
Common Mistakes to Avoid
- Submitting incomplete documents
- Using incorrect business details
- Not providing proof of business existence
- Forgetting bank details
- Delaying submission after filling forms
Frequently Asked Questions
Is it free to apply for an M-PESA Till number?
Yes, application is completely free.
How long does it take to get a Till number?
It takes about 48 working hours after submission.
Can I apply as an individual without a registered business?
Yes, individuals can apply, but business activity proof may be required.
Conclusion
Getting an M-PESA Till number in Kenya is a simple process when you follow the right steps. With proper documentation and application, you can start accepting payments within a few days.
It’s a must-have tool for any business looking to grow and improve payment convenience.
