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How do I opt in to Okoa Stima in Kenya step by step using USSD *885#?

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(@sande)
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[#136]

I recently ran out of electricity tokens and discovered Okoa Stima, a service that lets you borrow power and repay later. At first, I didn’t know how to activate it or link my meter.

If you want to access emergency electricity, here’s how to opt in to Okoa Stima in Kenya easily.


Quick Answer

To activate Okoa Stima, dial *885#, accept terms, enter your ID, set a PIN, register your meter/account, and start using the service.


What Is Okoa Stima?

Okoa Stima is a service by Safaricom that allows you to:

  • Borrow electricity tokens (prepaid)
  • Pay postpaid bills
  • Access power instantly

👉 It works for both prepaid and postpaid customers.


Okoa Stima Limits and Charges

  • Minimum loan: KSh 100
  • Maximum (prepaid): KSh 1,000
  • Maximum (postpaid): KSh 2,500
  • Facility fee: 10%
  • Repayment period: 7 days

Step-by-Step: How to Opt In to Okoa Stima

*Step 1: Dial 885#

Open your phone and dial *885#.

Step 2: Accept Terms and Conditions

Read and accept the Okoa Stima terms.

Step 3: Enter National ID Number

Input your ID number.

Step 4: Set Your PIN

Create a secure PIN and confirm it.

Step 5: Receive Confirmation SMS

You will receive a confirmation message.

Step 6: Select Continue

Proceed to the next step.

Step 7: Enter Service PIN

Input your newly created PIN.

Step 8: Register Meter or Account

Select:

  • Register meter/account
  • Then choose Register new

Step 9: Select Account Type

Choose:

  • Prepaid
  • Or Postpaid

Step 10: Enter Meter/Account Number

Input your electricity meter or account number and submit.


How Okoa Stima Works

  • For prepaid → you receive tokens
  • For postpaid → your bill is partially cleared
  • You can register up to 3 accounts/meters

Extra Tips and Best Practices

  • Use Okoa Stima only when necessary
  • Repay early to increase your limit
  • Keep your PIN secure
  • Ensure correct meter number
  • Monitor your usage

Common Mistakes to Avoid

  • Entering wrong meter number
  • Forgetting your PIN
  • Ignoring repayment deadlines
  • Misunderstanding the 10% fee
  • Registering incorrect account type

FAQ

How long do I have to repay Okoa Stima?

You must repay within 7 days.

How much can I borrow?

Between KSh 100 and KSh 2,500 depending on account type.

Can I register multiple meters?

Yes, up to 3 accounts/meters.


Conclusion

Opting in to Okoa Stima in Kenya is simple and gives you quick access to electricity when you need it most. Just follow the steps, link your meter, and manage repayments responsibly.


 
Posted : March 28, 2026 2:17 pm