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How do I opt out of Fuliza in Kenya using *234# or M-Pesa app?

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(@sande)
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[#140]

I recently decided to stop using Fuliza on M-Pesa because I didn’t want to rely on overdrafts anymore. At first, I wasn’t sure how to opt out completely.

If you’re trying to disable Fuliza, here’s a quick and simple guide to help you do it.


Quick Answer

To opt out of Fuliza in Kenya, dial *234#, select Fuliza, choose opt-out, confirm, and you will receive a confirmation SMS.


What Is Fuliza?

Fuliza is an overdraft service by Safaricom that allows you to:

  • Complete transactions with insufficient balance
  • Pay later with a small fee

👉 It works on:

  • Send Money
  • Lipa na M-Pesa (Paybill & Buy Goods)

Step-by-Step: How to Opt Out of Fuliza via USSD

*Step 1: Dial 234#

Dial *234# on your phone.

Step 2: Select Fuliza

Choose Fuliza option (usually option 0).

Step 3: Select Opt-Out Option

Choose Option 7 (Opt-Out).

Step 4: Confirm Opt-Out

Confirm that you want to opt out of Fuliza.

Step 5: Receive Confirmation SMS

You will get an SMS confirming successful opt-out.


Step-by-Step: How to Opt Out of Fuliza via M-Pesa App

Step 1: Open M-Pesa App

Launch the M-Pesa app.

Step 2: Go to Transact Section

Tap on Transact.

Step 3: Select Fuliza

Scroll and select Fuliza.

Step 4: Open Settings (Three Dots)

Tap the three dots (top right corner).

Step 5: Select Opt-Out

Choose Opt-Out and confirm.


Important Things to Know Before Opting Out

  • Your Fuliza limit may change if you opt in again
  • You won’t be able to complete transactions with insufficient funds
  • You must clear any outstanding balance first

Extra Tips and Best Practices

  • Repay Fuliza balance before opting out
  • Use budgeting instead of overdraft
  • Monitor your M-Pesa usage
  • Avoid frequent borrowing
  • Opt back in only when necessary

Common Mistakes to Avoid

  • Trying to opt out with an active Fuliza balance
  • Selecting wrong menu options
  • Not confirming opt-out
  • Ignoring confirmation SMS
  • Expecting instant reactivation after opting out

FAQ

Can I opt back into Fuliza after opting out?

Yes, you can opt in again anytime.

Do I need to clear my Fuliza loan before opting out?

Yes, you must clear any outstanding balance.

Will opting out affect my limit?

Yes, your limit may change when you opt back in.


Conclusion

Opting out of Fuliza in Kenya is quick and straightforward. Just follow the USSD or app steps, confirm your choice, and manage your finances without overdraft reliance.


 
Posted : March 28, 2026 4:40 pm