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How do I pay for Zuku Fiber using Airtel Money in Kenya step by step?

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(@sande)
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[#188]

I wanted to pay my Zuku Fiber bill using Airtel Money, but I wasn’t sure about the exact process or business name. If you enter the wrong details, your payment may delay or fail.

If you’re using Airtel, here’s the correct and simple way to pay your Zuku Fiber subscription.


Quick Answer

To pay Zuku Fiber via Airtel Money, go to Airtel Money → Make Payments → Pay Bill → Other, enter ZUKUCATV, amount, PIN, and your account number as reference.


What Is Zuku Fiber?

Zuku Fiber is a service by Wananchi Group that provides:

  • High-speed internet (broadband)
  • Cable TV services
  • Home telephony services

👉 Available mainly in Nairobi and Mombasa.


What You Need Before Payment

Before you begin, ensure you have:

  • Your Zuku account number
  • Enough Airtel Money balance
  • Your Airtel Money PIN

Step-by-Step: How to Pay Zuku Fiber Using Airtel Money

Step 1: Open Airtel Menu

Go to your phone and open the Airtel Money menu.

Step 2: Select Airtel Money

Tap Airtel Money option.

Step 3: Select Make Payments

Choose Make Payments.

Step 4: Select Pay Bill

Tap Pay Bill option.

Step 5: Select Other

Choose Other (not listed providers).

Step 6: Enter Business Name

Type ZUKUCATV as the business name.

Step 7: Enter Amount

Input the amount you want to pay.

Step 8: Enter PIN

Key in your Airtel Money PIN.

Step 9: Enter Reference

Enter your Zuku account number as reference.

Step 10: Confirm Transaction

Complete the transaction and wait.


Payment Confirmation

  • You will receive:
    • SMS confirmation
    • Email confirmation from Zuku
  • Payment reflects within 15 minutes

Extra Tips and Best Practices

  • Always confirm your Zuku account number
  • Use exact business name ZUKUCATV
  • Keep your confirmation message
  • Pay before due date to avoid disconnection
  • Ensure sufficient Airtel balance

Common Mistakes to Avoid

  • Entering wrong account number
  • Using incorrect business name
  • Forgetting reference field
  • Ignoring confirmation SMS
  • Sending wrong amount

FAQ

What is the Zuku business name on Airtel Money?

Use ZUKUCATV.

How long does payment take?

Usually within 15 minutes.

Can I pay using other methods?

Yes, including M-Pesa, banks, and Pesapal.


Conclusion

Paying your Zuku Fiber bill using Airtel Money is quick and convenient. Just follow the steps carefully and confirm your details before completing the transaction.


 
Posted : March 28, 2026 8:04 pm