I recently needed to pay my electricity bill using Mpesa, and I realized there are two different methods depending on whether you use prepaid tokens or postpaid billing. If you don’t follow the correct steps, your payment may delay or fail.
If you’re looking for a simple way to pay your KPLC bill, here’s a clear guide.
Quick Answer
To pay electricity via Mpesa in Kenya, use Paybill 888880 for prepaid tokens and 888888 for postpaid bills, enter your meter or account number, input the amount, and confirm payment.
Understanding Prepaid vs Postpaid Electricity
- Prepaid → You buy tokens before using electricity
- Postpaid → You pay a monthly bill after usage
Step-by-Step: How to Pay Prepaid Tokens via Mpesa (Paybill 888880)
Step 1: Open Mpesa Menu
Go to Mpesa on your phone.
Step 2: Select Lipa na Mpesa
Choose “Lipa na Mpesa”.
Step 3: Select Paybill
Tap on Paybill option.
Step 4: Enter Business Number
Enter 888880.
Step 5: Enter Account Number
Input your KPLC prepaid meter number.
Step 6: Enter Amount
Enter amount (between KSh 100 and 35,000).
Step 7: Enter PIN and Confirm
Input your Mpesa PIN and confirm.
Step 8: Receive Confirmation
You will receive an Mpesa SMS.
Step 9: Receive Token
KPLC will send your electricity token via SMS.
Step-by-Step: How to Pay Postpaid Bill via Mpesa (Paybill 888888)
Step 1: Open Mpesa Menu
Go to Mpesa.
Step 2: Select Lipa na Mpesa
Choose the option.
Step 3: Select Paybill
Tap Paybill.
Step 4: Enter Business Number
Enter 888888.
Step 5: Enter Account Number
Use your KPLC account number.
Step 6: Enter Amount
Enter the bill amount.
Step 7: Enter PIN and Confirm
Confirm using your Mpesa PIN.
Step 8: Receive Confirmation
You will receive an Mpesa SMS confirming payment.
Important Notes Before Paying
- Use correct Paybill (prepaid vs postpaid)
- Double-check meter or account number
- Keep confirmation message
- Tokens are sent via SMS for prepaid users
Extra Tips and Best Practices
- Save Paybill numbers for easy access
- Pay early to avoid disconnection
- Keep token messages safe
- Verify details before confirming
- Ensure sufficient Mpesa balance
Common Mistakes to Avoid
- Using wrong Paybill number
- Entering incorrect meter/account number
- Paying wrong amount
- Ignoring confirmation SMS
- Deleting token message
FAQ
What is KPLC Mpesa Paybill for prepaid?
The Paybill is 888880.
What is KPLC Mpesa Paybill for postpaid?
The Paybill is 888888.
How do I get my token after payment?
It is sent via SMS from KPLC.
Conclusion
Paying your electricity bill via Mpesa in Kenya is fast and convenient. Just choose the correct Paybill, enter your details carefully, and confirm your payment to avoid delays or errors.
