I recently discovered that you can pay Safaricom Home Fibre using Bonga Points, which is great if you’ve accumulated enough points. At first, I didn’t know where to start or whether it works for all payments.
If you want to use your Bonga Points to pay for internet, here’s how to do it easily.
Quick Answer
To pay Safaricom Home Fibre using Bonga Points, dial *400#, select manage subscriptions, choose renew subscription, select Bonga Points, and confirm payment.
What Are Bonga Points?
Bonga Points are loyalty rewards from Safaricom that you can use to:
- Pay for services
- Buy airtime
- Redeem offers
👉 You can use them to renew Safaricom Home Fibre subscriptions.
Important Rules Before Using Bonga Points
- Can only be used for subscription renewal or new payment
- Cannot be used when changing packages
- New connection requires KSh 3,000 installation fee
Step-by-Step: How to Pay Safaricom Home Fibre Using Bonga Points
*Step 1: Dial 400#
Open your phone and dial *400#.
Step 2: Select Manage Subscriptions
Choose Manage Subscriptions.
Step 3: Select Renew Subscription
Tap Renew Subscription.
Step 4: Choose Your Account
Select your Fibre account number.
Step 5: Select Bonga Points Option
Choose Pay using Bonga Points.
Step 6: Confirm Payment
Enter your Service PIN to confirm.
Step 7: Receive Confirmation SMS
You will receive an SMS confirming successful payment.
Extra Tips and Best Practices
- Ensure you have enough Bonga Points
- Confirm your account number
- Keep your service PIN secure
- Use points before expiry
- Combine with M-Pesa if points are insufficient
Common Mistakes to Avoid
- Trying to use Bonga Points for plan changes
- Entering wrong account number
- Not confirming transaction
- Using insufficient points
- Forgetting service PIN
FAQ
Can I fully pay fibre using Bonga Points?
Yes, if you have enough points.
Can I use Bonga Points for new installation?
No, installation fee must be paid separately.
How do I check my Bonga Points?
Dial *126# or check via MySafaricom App.
Conclusion
Paying your Safaricom Home Fibre using Bonga Points is a convenient way to save cash. Just follow the steps, confirm your details, and enjoy uninterrupted internet.
