If you’ve been using Telkom services, you’ve probably earned Ziada points without even noticing. Many users accumulate points but don’t know how to redeem them or what rewards they can get.
If you’re wondering how to convert your Ziada points into airtime or data, this guide will show you exactly how to do it.
Quick Answer
To redeem Telkom Ziada points, dial *126#, select the redemption option, choose your reward (airtime or data), and confirm.
Step-by-Step Guide to Redeem Telkom Ziada Points
Step 1: Dial the Ziada USSD Code
On your phone, dial:
*126#
Step 2: Select Redeem Option
Choose the option to redeem Ziada points from the menu.
Step 3: Choose Your Reward
Select what you want to redeem:
- Airtime
- Data bundles
- Other available rewards
Step 4: Confirm Redemption
Follow the prompts and confirm your selection.
Your reward will be credited instantly.
What You Can Redeem with Ziada Points
Airtime Rewards (Examples)
- Ksh 10 → 199 points
- Ksh 20 → 399 points
- Ksh 100 → 1,999 points
- Ksh 200 → 3,999 points
Data Bundle Rewards
- 1 GB (Daily Freedom) → 1,649 points
- 2 GB → 4,149 points
- 3 GB → 8,299 points
These bundles may include free WhatsApp and Telkom calls.
Extra Tips and Best Practices
- Redeem points regularly before they expire
- Check your balance often using *126#
- Use points for data if you consume more internet
- Plan your redemption based on your usage needs
- Ensure your line is active to earn points
Common Mistakes to Avoid
- Forgetting to check your Ziada points balance
- Trying to transfer points (not allowed)
- Waiting too long and losing unused points
- Redeeming without confirming bundle validity
- Using points without understanding reward options
Frequently Asked Questions
How do I check my Ziada points balance?
Dial *126# and follow the prompts to view your balance.
Can I transfer Ziada points to another number?
No, Ziada points are not transferable.
Do postpaid users earn Ziada points?
No, only prepaid Telkom users earn Ziada points.
Conclusion
Redeeming Telkom Ziada points is simple and takes just a few seconds using the *126# code. Whether you need airtime or data, these rewards help you save money while enjoying Telkom services.
Make sure to check and use your points regularly so you don’t miss out on the benefits.
