I recently lost my passport and had no idea where to start the replacement process in Kenya. It can be stressful, especially with all the documents required.
If you’ve lost your passport, here’s a simple step-by-step guide to help you apply for a passport replacement in Kenya without confusion.
Quick Answer
To replace a lost passport in Kenya, log in to eCitizen, apply under passport services, select lost passport, pay KSh 12,050, submit documents, and attend biometrics at immigration offices.
Who Handles Passport Replacement in Kenya?
The Department of Immigration Services is responsible for:
- Passport application
- Renewal
- Replacement of lost or damaged passports
Requirements for Replacing a Lost Passport in Kenya
Prepare the following:
- Police abstract
- Sworn affidavit explaining loss
- Filled passport application form
- Personal statement
- Copy of lost passport (if available)
- 3 passport-size photos
- Original ID and copy
- Birth certificate copy
- Payment of KSh 12,050
Step-by-Step: How to Replace a Lost Passport in Kenya
Step 1: Log in to eCitizen Portal
Go to the eCitizen portal and log in.
Step 2: Select Immigration Services
Click on Department of Immigration Services.
Step 3: Choose Passport Application
Select Passport Application.
Step 4: Select Applicant Type
Choose whether applying for:
- Yourself
- Your child
Step 5: Select Lost Passport Option
Choose Lost Passport as your application type.
Step 6: Fill Application Form
Enter all required details correctly.
Step 7: Make Payment
Pay the required fee of KSh 12,050.
Step 8: Download and Print Form
Download your completed application form.
Step 9: Book Appointment
Schedule an appointment with immigration offices.
Step 10: Visit Immigration Office
Appear in person with all documents for:
- Verification
- Fingerprint capture (biometrics)
Where to Submit Your Application
You can visit immigration offices in:
- Nairobi (Nyayo House)
- Mombasa
- Kisumu
- Nakuru
- Eldoret
- Embu
- Kisii
Processing Time
- Takes about 5 working days after submission
- You will need ID for collection
Extra Tips and Best Practices
- Report loss immediately to get a police abstract
- Ensure all documents are accurate and complete
- Keep copies of all submissions
- Arrive early for your appointment
- Double-check your application details
Common Mistakes to Avoid
- Applying without a police abstract
- Filling incorrect details
- Missing required documents
- Skipping appointment booking
- Forgetting identification during collection
FAQ
How much does it cost to replace a lost passport in Kenya?
It costs KSh 12,050.
How long does it take to get a replacement passport?
About 5 working days.
Do I need to appear in person?
Yes, for biometrics and verification.
Conclusion
Replacing a lost passport in Kenya is straightforward if you follow the correct steps. Apply through eCitizen, prepare your documents, attend your appointment, and collect your passport once ready.
