AI Assistant
How can I keep my S...
 
Notifications
Clear all

How can I keep my Safaricom line active without topping up using Daima service?

1 Posts
1 Users
0 Reactions
7 Views
(@sande)
Posts: 4929
Member Admin
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
 
[#25]

I recently had a Safaricom line that I wasn’t using regularly, and I was worried it might get deactivated. This is common if you travel, have multiple lines, or simply don’t use a SIM often.

I discovered Safaricom’s Daima service, which allows you to keep your line active for months or even years without frequent top-ups. Here’s how it works.


Quick Answer

To keep your Safaricom line active using Daima, dial 1004#, select Daima service, choose a package, and confirm payment.


Step-by-Step: How to Activate Safaricom Daima Service

1. Dial the USSD code
On your phone, dial:
1004#

2. Select Daima service
Choose the Daima option from the menu.

3. Choose your preferred package
Available options:

  • KSh 200 (6 months)
  • KSh 500 (1 year)
  • KSh 1,000 (2 years)

4. Confirm your selection
Review the package details and proceed.

5. Complete payment
Pay using your airtime or available payment method.

6. Receive confirmation message
You’ll get an SMS confirming activation.


How to Buy Daima for Another Number

1. Dial 1004#
2. Select Daima
3. Choose “Buy for another number”
4. Enter the recipient number
5. Select package and confirm payment


What You Get with Daima

  • Line stays active for selected period
  • Monthly 20 minutes + 20 SMS
  • No need for frequent top-ups

Extra Tips and Best Practices

  • Choose a package based on how long you’ll be inactive
  • Renew before expiry to avoid disconnection
  • Keep your SIM safe even when inactive
  • Use the app for easier management
  • Set reminders for renewal

Common Mistakes to Avoid

  • Selecting the wrong package
  • Forgetting to renew after expiry
  • Expecting refunds after activation
  • Using Daima on unsupported lines (postpay/corporate)
  • Ignoring expiry notifications

FAQ

Who can use Safaricom Daima service?
Only individual prepaid customers.

Can I cancel and get a refund?
No, there are no refunds once activated.

What happens after the subscription ends?
Your line may become inactive if not renewed.


Conclusion

Safaricom Daima is a simple and effective way to keep your line active without constant top-ups. Just choose your package, activate via USSD, and enjoy peace of mind while your SIM stays active.


 
Posted : March 28, 2026 9:45 am