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How do I access Safaricom Faraja loan and use it to buy goods step by step?

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(@sande)
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[#105]

I recently heard about the Safaricom Faraja loan, and I was curious how it works. The idea of buying goods now and paying later with 0% interest sounded great, but I didn’t know how to activate or use it.

If you’re also wondering how to access and use Faraja loan in Kenya, here’s a simple guide to help you get started.


Quick Answer

To access Safaricom Faraja loan, dial *799#, opt in, check your limit, then use it at supported merchants like Naivas to buy goods and pay later.


What Is Safaricom Faraja Loan?

Faraja is a buy now, pay later (BNPL) service that allows you to:

  • Buy goods and services
  • Pay bills at partner outlets
  • Repay later with 0% interest

You only pay normal M-Pesa transaction charges.


Key Features of Faraja Loan

  • 0% interest on borrowed amount
  • Loan limits based on credit score
  • Available to eligible M-Pesa users
  • Supported by Equity Bank
  • Works at selected merchants like Naivas
  • Loan range: KSh 20 to KSh 100,000

Loan Repayment Periods

  • 7-day loan → repay within 7 days
  • 30-day loan → repay within 30 days

You must repay the full borrowed amount within the selected period.


Step-by-Step: How to Opt In to Safaricom Faraja Loan

*Step 1: Dial 799#

Open your phone and dial *799#.

Step 2: Select Opt In

Choose the Opt In option.

Step 3: Enter M-Pesa PIN

Input your M-Pesa PIN to confirm.

Step 4: Receive Credit Limit

Safaricom will send you your Faraja credit limit via SMS.


Step-by-Step: How to Use Safaricom Faraja Loan

*Step 1: Dial 799#

Dial *799# again.

Step 2: Select Payment Option

Choose:

  • Buy Goods
  • Paybill

Step 3: Enter Amount

Input the amount you want to spend.

Step 4: Enter M-Pesa PIN

Confirm using your M-Pesa PIN.

Step 5: Receive Confirmation

You will receive an SMS notification confirming the transaction.


Extra Tips and Best Practices

  • Use Faraja only if you can repay on time
  • Check your credit limit regularly
  • Shop only at approved merchants
  • Track your repayment deadlines
  • Avoid multiple unpaid loans

Common Mistakes to Avoid

  • Assuming Faraja is available to all users
  • Missing the repayment deadline
  • Spending beyond your repayment ability
  • Ignoring transaction confirmation messages
  • Confusing Faraja with Fuliza

FAQ

Is Safaricom Faraja loan available to everyone?

No, it is only available to qualified M-Pesa users.

Does Faraja charge interest?

No, it has 0% interest.

Where can I use Faraja loan?

At selected merchants like Naivas.


Conclusion

Accessing the Safaricom Faraja loan is simple if you follow the correct steps. Once approved, you can shop and pay later without interest, as long as you repay within the set period.


 
Posted : March 28, 2026 1:13 pm