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How do I apply for new digital number plates in Kenya using NTSA TIMS step by step?

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(@sande)
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[#101]

I recently needed to replace my old number plates with the new digital ones in Kenya, but the application process on NTSA TIMS wasn’t very straightforward at first.

If you’re also trying to apply for the new digital number plates, here’s a simple guide to help you complete the process without confusion.


Quick Answer

To apply for new digital number plates in Kenya, log into the NTSA TIMS portal, select your vehicle, apply for reflective number plates, upload required documents, and pay the fee.


What Are Digital Number Plates in Kenya?

The new digital number plates come with enhanced security features such as:

  • QR code
  • NTSA serial number linked to the vehicle
  • Hologram
  • Microchip
  • Kenyan flag

These features help reduce fraud, theft, and logbook scams.


Cost of New Digital Number Plates in Kenya

  • Motor vehicles: KSh 3,000
  • Motorcycles: KSh 1,500
  • M-Pesa payment (vehicles): about KSh 3,050

Step-by-Step: How to Apply for Digital Number Plates in Kenya

Step 1: Log in to NTSA TIMS

Visit the NTSA TIMS portal and log in to your account.

Step 2: Go to Vehicle Registration

Click on Vehicle Registration in the menu.

Step 3: Select Reflective Number Plate

Choose Reflective No. Plate option.

Step 4: Apply for New Plate

Click Apply for Reflective No. Plate.

Step 5: Select Your Vehicle

Choose the vehicle you want to apply for.

Step 6: Verify Vehicle Details

Confirm that all vehicle details are correct.

Step 7: Select Reason for Application

Choose New Generation Plate.

Step 8: Choose Notification Method

Select either:

  • SMS
  • Email

Step 9: Select Plate Type

Choose:

  • Oblong
  • Square

Step 10: Select Collection Centre

Pick your preferred NTSA office for collection.

Step 11: Upload Required Documents

Upload:

  • Scanned copy of original logbook
  • Image of current number plates (PDF format)

Note: Tape lifting report is not required for this application.

Step 12: Make Payment

Pay via M-Pesa or other methods and submit your application.


Processing Time

  • Takes about 7 days
  • You will receive an SMS or email when ready

Extra Tips and Best Practices

  • Ensure your logbook details are accurate
  • Upload clear and readable documents
  • Choose a convenient collection centre
  • Keep payment confirmation messages
  • Apply early to avoid delays

Common Mistakes to Avoid

  • Uploading wrong or unclear documents
  • Selecting the wrong vehicle
  • Choosing the wrong plate type
  • Forgetting to confirm details before payment
  • Thinking tape lifting is required

FAQ

Is tape lifting required for digital number plates?

No, it is not required.

How long does it take to get the plates?

About 7 days after application.

Can I apply using my phone?

Yes, as long as you can access the NTSA TIMS portal.


Conclusion

Applying for new digital number plates in Kenya is a simple online process through NTSA TIMS. Just follow the steps carefully, upload the correct documents, and complete payment to get your plates within a few days.


 
Posted : March 28, 2026 1:09 pm