I recently needed to top up my Telkom line using Mpesa but wasn’t sure about the correct Paybill number or process. Since most people are used to Safaricom airtime, Telkom can feel a bit different.
If you’re trying to buy Telkom airtime via Mpesa, here’s a simple guide that works.
Quick Answer
To buy Telkom airtime from Mpesa, go to Paybill, enter 220220, use your Telkom number as the account number, input the amount, and confirm payment.
Step-by-Step: How to Buy Telkom Airtime via Mpesa (Paybill 220220)
Step 1: Open Mpesa Menu
Go to Mpesa on your phone.
Step 2: Select Lipa na Mpesa
Choose “Lipa na Mpesa”.
Step 3: Select Paybill
Tap on Paybill option.
Step 4: Enter Business Number
Enter 220220.
Step 5: Enter Account Number
Input your Telkom mobile number.
Step 6: Enter Amount
Enter the airtime amount you want to buy.
Step 7: Enter PIN and Confirm
Input your Mpesa PIN and press OK.
Step 8: Receive Confirmation
You will receive an SMS confirming airtime purchase.
Important Notes Before Buying Airtime
- Ensure your Telkom number is correct
- Airtime is delivered instantly after payment
- Transactions above KSh 100 may attract a fee of KSh 22
- Keep your Mpesa confirmation message
Extra Tips and Best Practices
- Save the Paybill number for quick access
- Double-check phone number before sending
- Start with a small amount if unsure
- Ensure sufficient Mpesa balance
- Confirm transaction details before sending
Common Mistakes to Avoid
- Entering wrong phone number
- Using incorrect Paybill number
- Sending wrong amount
- Ignoring transaction charges
- Cancelling before confirmation
FAQ
What is Telkom airtime Mpesa Paybill number?
The Paybill number is 220220.
What account number should I use?
Use your Telkom mobile number.
Is airtime delivered instantly?
Yes, once payment is successful.
Conclusion
Buying Telkom airtime via Mpesa is quick and easy once you know the correct Paybill and steps. Just enter the right details and confirm your transaction to top up instantly.
