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How do I send money from Mpesa to Airtel Money step by step in Kenya?

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(@sande)
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[#242]

I recently needed to send money from Mpesa to Airtel Money, and I wasn’t sure if it was still complicated like before. Thankfully, things have changed, and it’s now very easy thanks to mobile money interoperability in Kenya.

If you’re trying to send money across networks, here’s a simple guide that shows exactly how to do it.


Quick Answer

To send money from Mpesa to Airtel Money, dial *334#, select “Send to other network,” enter the Airtel number, amount, and confirm with your PIN.


What Is Mpesa to Airtel Money Transfer?

This is a service that allows you to:

  • Send money between different networks
  • Transfer funds instantly
  • Pay lower transaction fees

It works in real time and is secure.


Step-by-Step: How to Send Money from Mpesa to Airtel Money

Step 1: Dial *334#

Use your Mpesa registered line.

Step 2: Select “Send Money”

Choose the send money option.

Step 3: Select “Send to Other Network”

Pick the option for cross-network transfers.

Step 4: Enter Airtel Number

Input the recipient’s Airtel Money phone number.

Step 5: Enter Amount

Type the amount you want to send.

Step 6: Enter PIN and Confirm

Input your Mpesa PIN.

Step 7: Confirm Transaction

Double-check details and complete the transfer.


Mpesa to Airtel Money Charges (Kenya)

  • KSh 1 – 100 → Free
  • KSh 101 – 500 → KSh 7
  • KSh 501 – 1,000 → KSh 13
  • KSh 1,001 – 1,500 → KSh 23
  • KSh 1,501 – 2,500 → KSh 33
  • KSh 2,501 – 3,500 → KSh 53
  • KSh 3,501 – 5,000 → KSh 57
  • KSh 5,001 – 7,500 → KSh 78
  • KSh 7,501 – 10,000 → KSh 90
  • KSh 10,001 – 15,000 → KSh 100
  • KSh 15,001 – 20,000 → KSh 105
  • Above KSh 20,000 → KSh 108

Extra Tips and Best Practices

  • Always confirm the recipient number
  • Start with a small amount if unsure
  • Save frequent numbers for faster transfers
  • Keep your PIN secure
  • Check transaction charges before sending

Common Mistakes to Avoid

  • Entering wrong Airtel number
  • Sending large amounts without confirming
  • Ignoring transaction charges
  • Sharing your Mpesa PIN
  • Rushing the confirmation step

FAQ

Can I send money from Mpesa to Airtel Money instantly?

Yes, transfers are processed in real time.

Is it free to send money?

Small amounts (below KSh 100) are usually free.

Can I reverse the transaction?

Yes, but you must act quickly and contact Safaricom.


Conclusion

Sending money from Mpesa to Airtel Money is now simple and fast. Just dial *334#, follow the prompts, and confirm your transaction. Always double-check details to avoid mistakes.


 
Posted : March 29, 2026 7:51 am