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How do I pay Digital Service Tax (DST) in Kenya step by step using iTax?

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[#175]

I recently started earning income from an online platform and realized I needed to pay Digital Service Tax (DST) in Kenya. At first, I wasn’t sure how it works or how to make the payment correctly.

If you provide digital services or run an online platform, here’s a simple guide to help you pay DST in Kenya.


Quick Answer

To pay Digital Service Tax, declare your income on iTax, generate a payment slip, and pay 1.5% of gross transaction value via bank or M-Pesa before the 20th of the following month.


What Is Digital Service Tax (DST)?

Digital Service Tax (DST) is charged on income earned from digital marketplaces or online services in Kenya.

👉 It applies to:

  • Residents and non-residents
  • Digital service providers
  • Online marketplace operators

👉 Tax rate:

  • 1.5% of gross transaction value

What Income Is Subject to DST?

DST applies to services such as:

  • Streaming services (music, movies, podcasts)
  • Online courses and e-learning
  • App downloads and digital content
  • Online marketplaces and commissions
  • Website hosting and cloud services
  • Online ticketing and booking platforms
  • Data monetization and digital advertising

Step-by-Step: How to Pay Digital Service Tax in Kenya

Step 1: Log in to iTax Portal

Go to the official KRA iTax portal and log in.

Step 2: File DST Return

Declare your gross digital income earned.

Step 3: Confirm Tax Computation

The system will calculate:

  • 1.5% DST automatically

Step 4: Generate Payment Slip

Create a payment registration slip.

Step 5: Choose Payment Method

Pay via:

  • Authorized banks
  • M-Pesa Paybill

Step 6: Complete Payment

Confirm payment and keep your receipt.


Important Deadlines for DST

  • Payment due by 20th of the following month
  • Applies to income earned in the previous month

Extra Tips and Best Practices

  • Keep accurate records of digital transactions
  • File returns monthly without fail
  • Pay before deadline to avoid penalties
  • Confirm tax calculation before submission
  • Monitor your iTax account regularly

Common Mistakes to Avoid

  • Filing late
  • Under-declaring income
  • Forgetting to pay after filing
  • Miscalculating gross transaction value
  • Ignoring DST obligations for online income

FAQ

What is the DST rate in Kenya?

The rate is 1.5% of gross transaction value.

Who should pay DST?

Both resident and non-resident digital service providers.

When is DST due?

By the 20th of the following month.


Conclusion

Paying Digital Service Tax in Kenya is straightforward once you understand the process. Just file your returns on iTax, generate a payment slip, and pay on time to stay compliant.


 
Posted : March 28, 2026 7:13 pm