I recently parked in Nairobi and realized I needed to pay for parking using Mpesa, but I wasn’t sure about the exact steps. With different zones like CBD, Westlands, and Kilimani, it can be confusing if you’ve never done it before.
If you’re trying to avoid fines or delays, here’s a simple guide on how to pay for parking in Nairobi using Mpesa.
Quick Answer
To pay for parking in Nairobi, dial *647#, select parking services, enter your car plate and zone, then confirm the Mpesa prompt. You can also pay via the Nairobi Services portal.
Step-by-Step: How to Pay Daily Parking via USSD (*647#)
Step 1: Dial the USSD Code
Dial *647# on your phone.
Step 2: Select Parking Services
Choose the parking option from the menu.
Step 3: Choose Daily Parking
Select “Daily Parking” and pick your parking zone.
Step 4: Enter Vehicle Number Plate
Input your car’s registration number correctly.
Step 5: Confirm Mpesa Payment
You’ll receive an Mpesa prompt. Enter your PIN and confirm.
Step 6: Receive Confirmation
You will receive an SMS confirming payment from your network and Nairobi County.
How to Pay Parking via Nairobi Services Portal
Step 1: Visit the Portal
Go to the Nairobi Services website.
Step 2: Select Parking Services
Choose “Daily Parking”.
Step 3: Enter Details
Input:
- Vehicle number plate
- Parking zone
- Phone number
Step 4: Complete Payment
Confirm the Mpesa prompt sent to your phone.
How to Pay Off-Street Parking in Nairobi
Using USSD (*647#)
- Dial *647#
- Select Off-Street Parking
- Enter vehicle plate
- Confirm Mpesa payment
Using Online Portal
- Log in to Nairobi Services
- Select Off-Street Parking
- Enter details and checkout
- Confirm Mpesa payment
How to Pay Seasonal Parking
Step 1: Log into Nairobi Services
Select “Seasonal Parking”.
Step 2: Enter Vehicle Details
Provide:
- Number plate
- Duration
- Start date
Step 3: Generate Invoice
An invoice will be created.
Step 4: Pay via Mpesa
Complete payment and confirm.
How to Pay Parking Penalties
- Use the same process as daily parking
- Enter your vehicle details
- Confirm Mpesa payment
What to Do If Your Car Is Clamped
- Follow instructions on the parking notice
- Pay the required charges
- Contact the provided number if needed
Extra Tips and Best Practices
- Always confirm your parking zone before paying
- Save *647# for quick access
- Keep SMS confirmation as proof
- Pay immediately after parking
- Double-check your number plate
Common Mistakes to Avoid
- Entering wrong number plate
- Selecting the wrong parking zone
- Ignoring payment confirmation
- Delaying payment
- Using unofficial payment methods
FAQ
What USSD code is used for Nairobi parking?
Dial *647# to pay for parking.
Can I pay Nairobi parking online?
Yes, through the Nairobi Services portal.
How do I confirm payment?
You will receive an SMS confirmation after payment.
Conclusion
Paying for parking in Nairobi via Mpesa is quick and convenient once you know the steps. Use *647# or the online portal, enter the correct details, and always confirm your payment to avoid penalties.
