I wanted to pay my KPLC electricity bill via M-Pesa, but I wasn’t sure which paybill number to use for prepaid or postpaid. Since using the wrong option can cause delays, I needed a clear guide.
If you’re confused too, here’s a simple breakdown for both prepaid tokens and postpaid bills.
Quick Answer
To pay your KPLC bill via M-Pesa, use:
- 888880 for prepaid tokens
- 888888 for postpaid bills
Then enter your meter/account number, amount, and confirm.
Understanding KPLC Payment Options
There are two ways to pay:
- Prepaid (tokens) → Buy electricity units in advance
- Postpaid (bill) → Pay after using electricity
Method 1: How to Buy KPLC Tokens via M-Pesa (Prepaid)
Step 1: Open M-Pesa Menu
Go to your M-Pesa menu.
Step 2: Select Lipa na M-Pesa
Choose Lipa na M-Pesa → Paybill.
Step 3: Enter Business Number
Enter 888880.
Step 4: Enter Account Number
Input your KPLC prepaid meter number.
Step 5: Enter Amount
Enter amount between KSh 100 and KSh 35,000.
Step 6: Enter M-Pesa PIN
Enter your M-Pesa PIN.
Step 7: Confirm Details
Review and press OK.
Step 8: Receive Confirmation SMS
You will receive a transaction message.
Step 9: Receive Token SMS
KPLC sends your token via SMS.
Method 2: How to Pay KPLC Postpaid Bill via M-Pesa
Step 1: Open M-Pesa Menu
Go to your M-Pesa menu.
Step 2: Select Lipa na M-Pesa
Choose Lipa na M-Pesa → Paybill.
Step 3: Enter Business Number
Enter 888888.
Step 4: Enter Account Number
Input your KPLC account number or meter number.
Step 5: Enter Amount
Enter the amount you want to pay.
Step 6: Enter M-Pesa PIN
Enter your M-Pesa PIN.
Step 7: Confirm Details
Review and press OK.
Step 8: Receive Confirmation SMS
You will receive a payment confirmation message.
Processing Time
- Payments are usually instant or within minutes
Extra Tips and Best Practices
- Use the correct paybill (888880 vs 888888)
- Double-check your meter/account number
- Keep confirmation SMS
- Pay early to avoid disconnection
- Save paybill numbers for easy access
Common Mistakes to Avoid
- Mixing prepaid and postpaid paybill numbers
- Entering wrong meter number
- Paying wrong amount
- Not confirming details before sending
- Ignoring confirmation messages
FAQ
What is KPLC paybill for tokens?
Use 888880.
What is KPLC paybill for postpaid bills?
Use 888888.
How long does payment take to reflect?
Usually instant or within minutes.
Conclusion
Paying your KPLC bill via M-Pesa is fast and convenient whether you’re using prepaid or postpaid. Just choose the correct paybill and confirm your details to avoid errors.
