I had accumulated a lot of Bonga Points and wondered if I could use them to pay my electricity bill. Good news — you actually can!
Through a partnership between Safaricom and Kenya Power, you can now pay for electricity using your points instead of cash.
Quick Answer
To pay KPLC bill using Bonga Points, dial *126#, select Lipa na Bonga → Paybill, enter 888888 (postpaid) or 888880 (prepaid), input meter/account, and confirm.
What Are Bonga Points?
Bonga Points is a loyalty program by Safaricom PLC that rewards users for:
- Airtime usage
- Calls and SMS
- Data usage
- M-Pesa transactions
👉 Points can be redeemed for services like electricity payments.
What Is the Conversion Rate?
- 1 Bonga Point = KSh 0.20
👉 Example:
- 1,000 points = KSh 200
Who Can Use This Service?
- Prepaid (token) customers
- Postpaid (bill) customers
👉 No minimum or maximum redemption limit.
Step-by-Step: How to Pay KPLC Using Bonga Points
*Step 1: Dial 126#
Open your phone and dial *126#.
Step 2: Select Lipa na Bonga Points
Choose Lipa na Bonga Points option.
Step 3: Select Pay Bill
Tap Pay Bill.
Step 4: Enter Business Number
- 888888 for postpaid
- 888880 for prepaid
Step 5: Enter Account or Meter Number
Input your:
- KPLC account number (postpaid)
OR - Meter number (prepaid)
Step 6: Enter Amount
Input the amount you want to pay.
Step 7: Confirm Details
Review and select Accept if correct.
Step 8: Enter Bonga PIN
Enter your service PIN.
Step 9: Complete Transaction
Wait for confirmation.
Step 10: Receive Token/SMS
You will receive:
- Electricity token (prepaid)
- Payment confirmation (postpaid)
What Happens After Payment?
- Prepaid users receive token via SMS
- Postpaid users get bill credited instantly
Extra Tips and Best Practices
- Check your Bonga Points balance before payment
- Confirm correct meter/account number
- Save your token SMS
- Use points regularly before expiry
- Transfer points if needed
Common Mistakes to Avoid
- Entering wrong meter number
- Using wrong Paybill (prepaid vs postpaid)
- Insufficient Bonga Points
- Ignoring confirmation message
- Sharing your PIN
FAQ
Can I pay KPLC fully using Bonga Points?
Yes, if you have enough points.
What is the Paybill for KPLC Bonga payments?
- 888888 (postpaid)
- 888880 (prepaid)
How fast is the payment processed?
Usually instant.
Conclusion
Paying your KPLC electricity bill using Bonga Points in Kenya is simple and cost-effective. It’s a great way to reduce expenses using rewards you’ve already earned.
