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How do I verify KEBS mark of quality via SMS in Kenya step by step?

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(@sande)
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[#191]

I once bought a product and wondered if the KEBS quality mark was genuine. With counterfeit goods in the market, verifying products is very important.

Thankfully, the Kenya Bureau of Standards (KEBS) provides a simple SMS verification service that helps you confirm authenticity instantly.


Quick Answer

To verify KEBS marks of quality, send an SMS to 20023 using formats like SM#PermitNumber, DM#PermitNumber, or ISM#UCR depending on the mark.


What Is KEBS Mark of Quality?

The Kenya Bureau of Standards issues quality marks to confirm that products meet safety and quality standards.


Types of KEBS Quality Marks

  • Standardization Mark (SM)
  • Diamond Mark (DM)
  • Import Standardization Mark (ISM)
  • Fortification Mark

👉 These marks show products meet approved standards.


Step-by-Step: How to Verify KEBS Marks via SMS

1. Verify Standardization Mark (SM)

Step 1: Open SMS App

Go to your messaging app.

Step 2: Type Message

Enter: SM#PermitNumber

Step 3: Send to 20023

Send the message to 20023.


2. Verify Diamond Mark (DM)

Step 1: Open SMS App

Go to messaging.

Step 2: Type Message

Enter: DM#PermitNumber

Step 3: Send to 20023

Send SMS.


3. Verify Import Standardization Mark (ISM)

Step 1: Open SMS App

Open messages.

Step 2: Type Message

Enter: ISM#UCRNumber

Step 3: Send to 20023

Send SMS.

👉 You will receive:

  • Importer name
  • Certificate number
  • Status (Valid or Invalid)

4. Verify Motor Vehicle Inspection Details

Step 1: Open SMS App

Go to messages.

Step 2: Type Message

Enter: CH#ChassisNumber

Step 3: Send to 20023

Send SMS.


5. Verify KEBS Staff

Step 1: Open SMS App

Open messages.

Step 2: Type Message

Enter: HR#StaffNumber

Step 3: Send to 20023

Send SMS.


What Happens After Sending SMS?

You will receive a reply showing:

  • Product or inspection details
  • Validity status
  • Relevant certification info

Extra Tips and Best Practices

  • Always verify before buying products
  • Check permit numbers carefully
  • Use correct SMS format
  • Save confirmation message
  • Report suspicious products

Common Mistakes to Avoid

  • Using wrong SMS format
  • Entering incorrect permit number
  • Sending to wrong number
  • Ignoring verification results
  • Assuming all marks are genuine

FAQ

What number do I send KEBS verification SMS to?

Send to 20023.

Is KEBS SMS verification free?

Charges may apply depending on your network.

Can I verify imported goods?

Yes, using ISM#UCRNumber.


Conclusion

Verifying KEBS marks of quality via SMS in Kenya is quick and essential for avoiding counterfeit goods. Always take a few seconds to confirm before purchasing.


 
Posted : March 28, 2026 8:14 pm