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How do I pay my M-Shwari loan using M-Pesa menu step by step?

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(@sande)
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[#226]

I needed to repay my M-Shwari loan, but I wasn’t sure where to find the repayment option on the M-Pesa menu. Since late repayment can lead to extra charges and even CRB listing, I wanted to do it correctly.

If you’re using M-Shwari, here’s a simple guide to help you repay your loan easily.


Quick Answer

To pay your M-Shwari loan, go to M-Pesa → M-Shwari → Loan → Pay Loan, enter the amount, confirm with your PIN, and complete the payment.


What Is M-Shwari Loan?

M-Shwari is a savings and loan service available on M-Pesa, allowing users to:

  • Borrow from KSh 100 upwards
  • Repay within 30 days
  • Access instant mobile loans

👉 Instead of interest, M-Shwari charges a 7.5% facilitation fee per loan.


Requirements Before Repayment

  • Active Safaricom line
  • Active M-Pesa account
  • Existing M-Shwari loan balance

Step-by-Step: How to Pay M-Shwari Loan

Step 1: Open M-Pesa Menu

Go to your M-Pesa menu on your phone.

Step 2: Select M-Shwari

Choose M-Shwari from the menu.

Step 3: Select Loan Option

Tap on Loan.

Step 4: Select Pay Loan

Choose Pay Loan.

Step 5: Enter Amount

Input the amount you want to repay.

Step 6: Enter M-Pesa PIN

Enter your M-Pesa PIN.

Step 7: Confirm Transaction

Confirm the payment details and press OK.

Step 8: Receive Confirmation SMS

You will receive an SMS confirmation.


Important Things to Know

  • Loan repayment period is 30 days
  • Late repayment attracts an extra 7.5% fee
  • Non-payment may lead to CRB listing after 120 days

Penalty for Late Payment

  • Additional 7.5% facilitation fee
  • Extension of loan period by 30 days
  • Possible CRB listing if unpaid after 120 days

Extra Tips and Best Practices

  • Repay your loan before the due date
  • Always confirm the amount before sending
  • Keep confirmation SMS for records
  • Pay full amount to avoid extra charges
  • Check your balance regularly

Common Mistakes to Avoid

  • Delaying repayment
  • Entering wrong amount
  • Ignoring repayment deadlines
  • Not confirming transaction details
  • Assuming no penalties apply

FAQ

Does M-Shwari charge interest?

No, it charges a 7.5% facilitation fee instead.

How do I repay M-Shwari loan?

Through M-Pesa → M-Shwari → Loan → Pay Loan.

What happens if I don’t repay?

You may incur extra fees and be listed on CRB.


Conclusion

Paying your M-Shwari loan is quick and simple through the M-Pesa menu. Just follow the steps carefully and repay on time to avoid extra charges and maintain a good credit profile.


 
Posted : March 28, 2026 10:05 pm