The paybill number 720820 was reported by a complainant in connection with an alleged service failure involving Ahadi Movers. According to the report, the complainant contacted the company through WhatsApp on 0721 909090 to arrange transportation of household goods from Railways Go-Down to a residence in Nairobi.
After receiving a quotation, the complainant says they paid KSh 11,000 to the company’s paybill account, with transaction reference SD579BAMK5. However, the movers allegedly failed to arrive and collect the goods as agreed. The complainant further states that phone calls, messages and refund requests went unanswered.
As a result, the complainant says they incurred additional storage charges for an extra day and had to hire another service provider to complete the move. The claims concerning paybill 720820 and Ahadi Movers are based on the complainant’s account and supporting transaction details and should be treated as allegations unless independently verified or established through the appropriate legal process.
Reported 11 Feb 2026
